Last updated: 14. April 2025
These Terms and Conditions govern the contractual relationship between VPSNord (“Provider”) and its customers (“Customer”) for the use of web hosting services, including WordPress-based websites with plugins such as Burst Statistics, GTranslate, and hCaptcha, as well as customer management via FOSSBilling.
1. Scope and Definitions
1.1. These T&C apply to all contracts between the Provider and the Customer concerning the provision of web hosting services.
1.2. Deviating terms and conditions of the Customer shall not apply unless expressly agreed upon in writing.
2. Services Provided
2.1. The Provider offers web hosting services, including:
Provision of storage space on servers connected to the internet.
Use of WordPress as the primary content management system.
Integration of plugins: Burst Statistics (privacy-friendly analytics), GTranslate (website translation), and hCaptcha (spam protection).
Customer account management through FOSSBilling.
2.2. The Provider endeavors to ensure high availability of services but does not guarantee uninterrupted access. Exceptions include maintenance work, force majeure, or technical issues beyond the Provider’s control.
2.3. Unless explicitly agreed otherwise, the Customer has no claim to a permanent IP address assignment.
3. Customer Obligations
3.1. The Customer must provide accurate and complete information during registration and promptly update any changes.
3.2. The Customer is responsible for maintaining the confidentiality of login credentials and for all activities conducted under their account.
3.3. The Customer must not use the services for unlawful purposes, including but not limited to:
Hosting or distributing illegal content.
Sending unsolicited emails (spam).
Violating intellectual property rights.
3.4. The Customer is responsible for regularly backing up their data.
4. Payment Terms
4.1. The Customer agrees to pay the fees specified in the chosen service plan. Payments are due in advance for the agreed billing period.
4.2. Invoices will be sent electronically to the email address provided by the Customer.
4.3. The Provider reserves the right to suspend services in case of payment default after prior notice.
5. Liability
5.1. The Provider is liable for damages only in cases of intent or gross negligence.
5.2. The Provider is not liable for data loss, business interruption, or indirect damages unless caused by intentional or grossly negligent behavior.
5.3. The Customer is responsible for any damages resulting from violations of these T&C.
6. Data Protection
6.1. The Provider processes personal data in compliance with applicable data protection laws. Details are outlined in the Privacy Policy.
6.2. The Customer consents to the processing of their data as necessary for the provision of services.
7. Contract Duration and Termination
7.1. The contract is concluded upon the Provider’s acceptance of the Customer’s order and remains in effect for the agreed term.
7.2. Unless terminated by either party with a notice period of [Insert Notice Period], the contract renews automatically for successive terms.
7.3. The Provider reserves the right to terminate the contract without notice for just cause, including but not limited to:
Breach of these T&C by the Customer.
Use of services for illegal activities.
8. Final Provisions
8.1. The laws of [Insert Country] apply to this contract, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
8.2. If any provision of these T&C is or becomes invalid, the remaining provisions shall remain unaffected.
Contact Information:
Name: VPSNord
Email: [email protected]
Adress: Mehringen 31, 27318 Hilgermissen, Germany